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Under articles L.221-18 et seq. of the French Consumer Code, you have 14 days from receipt of your order to exercise your right of withdrawal, without giving a reason.
Once the item is received and checked, the refund is issued to the payment method used for the order, within 14 days at most.
If the item you receive is faulty or does not match your order, contact us: we cover the replacement or refund in full, return shipping included.
You also benefit from the legal guarantee of conformity (articles L.217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).